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Connecting Customers: Tune in to Top Telecoms Podcasts for Contact Center Excellence!
Step into the future of contact centers with the best telecoms podcasts revolutionizing customer service. Explore cutting-edge technologies, industry trends, and expert insights shaping the next era of contact center excellence.
Connecting Customers: The 12 Best Telecoms Podcasts For Contact Centres
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Welcome to Talk Time with MaxContact, the podcast where we talk about the latest contact center and customer experience industry news and insights. Join us as we welcome industry experts, discuss actionable strategies you can apply to your business and help professionals like you on your path to long term career progression and success.
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A podcast that goes beyond our work lives to bring us closer to some of the brightest and most influential members of the telecom community!
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Once a week we get together in a studio somewhere in London to take the piss out of telecoms and technology for an hour or so.
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Give me 20 minutes, and we’ll cover the next 20 years in telco. Get the latest news, insights and best practices on how public cloud is transforming telecom – and enjoy a few laughs!
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JSA Podcasts is your source for the latest news and insights from the innovators behind today's top telecom, data center and technology companies. Topics include: -Best Industry Practices During the Covid-19 Pandemic -Digital Transformation-5G and Network Infrastructure-Network Security and AI-The Explosion of Internet of Things and Smart Cities-Sustainable Green Data Centers-Cloud Conversion & Scalability-Big Data & Real World Implementation Kicking off Q4, join us for our latest series entitled ‘Data Movers’. Telecom PR pro Jaymie Scotto Cutaia and top B2B social media influencer Evan Kirstel sit down with the most influential men and women of today’s leading telcos and data centers, supporting the network infrastructure requirements of our modern world. Hear the background stories, the career highs and lows, and the unique perspectives on the future of our industry from those with a direct pulse on digital infrastructure. If you are interested in learning more about the people behind our industry’s top headlines, this podcast is for you.Follow Jaymie on Twitter: @jscottoFollow Evan on Twitter: @evankirstel
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Welcome to Women at the Top of Telecoms and Tech, the podcast for women leading in the corporate world. I am Nicola Buckley, the coach for women leaders who are a real force for good and want to make a real difference in the corporate world without sacrificing family time, neglecting themselves or compromising who they are.
I take my clients on a hugely transformational journey that really changes their life. I help them to really step into their values and find out who they truly are at their heart. I help them to find their way to lead, and I help them to step past any beliefs or stories that are holding them back.
This really is a podcast for women who are change-makers, who are fire starters, and they're on a quest to challenge and change the corporate world. And they dream big and they want to leave a legacy. It can be lonely at the top. It doesn't need to be anymore. I'm the coach here to hold your hands to really change the corporate world and be the leader of that you know you are.
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Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the call center industry. Host Christian Montes poses questions about their life, their struggles and successes, and most importantly- how and why did they end up with a headset on.
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Meet the real people from the world of contact centres, the movers and shakers who have a uniquely different take on the future. They share meandering and inspiring stories about their careers and what it takes to be an adaptive leader in a complex world.
For the innovators, the curious, those ready to fail we share predictions and trends on everything from leadership to technology to recruitment, to the employee and customer experience that will inspire you to be a disruptor.
Join us on our mission to reinvent the contact centre world...one podcast at a time.
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Established for 50 years, Ansafone Contact Centers offers world-class customer experience and brand care for its clients and business partners who are in need of call center services such as inbound calls, outbound calls, live 24/7 customer support, secured HIPAA -compliant text messaging, live chat, and more.
Our podcast series is a media form to show and educate others in the industry or businesses interested in partnering with us on the real-case scenarios, ins and outs of the call center business and disaster situations. Take a listen to the interviews of our leadership team.
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Interviews with real contact center customers to discuss what companies are doing correctly and incorrectly in customer experiences & interactions via today's omnichannel call center.
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Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!
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The Contact Centre Podcast is designed to support industry professionals in improving call center performance and the wider customer service experience. We cover everything contact centre related and speak to the very best industry experts, enjoying fun, thoughtful conversations.
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There you have it... The 12 Best Telecoms Podcasts For Contact Centres.
Subscribe to the ones that interest you, and send us an email at support@bcast.fm if you know of any awesome telecoms Podcasts that we've missed!
