How to build a profitable podcast.
Here are the 18 best Customer Engagement podcasts to keep you motivated...
Work can be a slog sometimes, especially if you have to put up with bad managers and unproductive coworkers.
Luckily, there are podcasts out there to keep you motivated, engaged and on track to succeed in your career.
Whether you need to learn more about customer engagement, learn how to negotiate better or just want to hear something that will lift your spirits at the end of the day, these podcasts are full of useful information and engaging stories to help you reach your career goals.
Let's proceed...
It’s simple, production value matters. In the B2B events space, the best way to ensure you will get that all-important return on your investment is to create an exceptional event experience. Brought to you by Byrne Production Services, this podcast aims to answer your burning questions on B2B event planning and management. Join us as we chat with leading industry experts who share their impressive experiences, unique approaches, and predictions for the future of B2B events.
Learn more at https://productionvaluematters.com/
Check out their latest episode here:
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Customer relationships are part of any business. Making them great is the next step. At Zendesk, we are here to help you create the best customer experiences and get the best results for your business.
On the Conversations with Zendesk podcast, we explore trends in customer experience and share what Zendesk is developing for you.
We will be talking about messaging channels, the power of self-service, integrations, conversational CRM, AI and no-code.
Like and subscribe to receive new episodes every other week. Visit www.zendesk.com/blog for updates, bonus content, and more.
Check out their latest episodes here:
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Welcome to "Video Voyagers: Edge of AI", powered by Videate!
We’re exploring where no one has before– the transformative impact of AI and Video Automation on Customer Success.
In each episode, we talk with industry experts and visionary practitioners to explore real-life stories of innovative AI video applications in the world of SaaS.
Barriers? Shattered. Misconceptions? Debunked.
Join us as we discover the incredible potential of AI and Video Automation for Customer Success.
Check out their latest episodes here:
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Practical AI: The Capacity for Good, is a podcast that explores the positive side of artificial intelligence. We speak with thought leaders about the intersection of AI automation, customer support, and customer experience. We dive into real-life stories of how AI has improved people's lives. Join us as we explore the many ways in which AI can be a force for good and hear from those who are using it to make a positive impact on the world.
Check out their latest episode here:
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Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied by marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.
Learn more at gameball.co
Check out their latest episodes here:
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The Future of Customer Engagement and Experience is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.
Learn more at future-of-customer-engagement-and-experience.simplecast.com
Check out their latest episode here:
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This podcast offers practical leadership tips gained from great businesses - large and small. It will spark you and your company to drive engagement loyalty and advocacy among your people and customers.
Learn more at josephmichelli.com
Check out their latest episode here:
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The Titans of Customer Engagement: A Customer Experience Podcast is exactly that — strategic conversations with your peers and leaders about creating the world’s greatest customer experiences.
Check out their latest episode here:
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The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.
Check out their latest episode here:
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The CX Leader Podcast with host Steve Walker provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them.
Learn more at cxleaderpodcast.com
Check out their latest episode here:
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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with.
Learn more at navigatingthecustomerexperience.libsyn.com
Check out their latest episode here:
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Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world.
Learn more at cxchronicles.com
Check out their latest episode here:
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Every aspect of your eCommerce business impacts customer experience: from advertising and packaging to product functionality, website usability, and even reliability. Your long-term growth and profitability will hinge on your ability to deliver the best experience for your buyers… and this podcast will show you how.
Learn more at bcast.fm
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We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as a global influencer on Customers, and Prof. Ryan Hamilton, Emory University discusses how you can improve your Customer Experience and gain growth.
Learn more at intuitivecustomer.libsyn.com
Check out their latest episode here:
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Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers.
Learn more at press1fornick.com
Check out their latest episode here:
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Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business.
Learn more at hyken.com
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Hosted by Jeanne Bliss, five time Chief Customer Officer and author of "Would You Do That To Your Mother?" and “Chief Customer Officer 2.0." Jeanne is joined by CCOs around the world as they share how they gain traction in transforming their business, leaders and operations.
Learn more at customerbliss.com
Check out their latest episode here:
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Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience.
Learn more at experiencethis.co
Check out their latest episode here:
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There you have it team...
The 18 Best Customer Engagement Podcasts to keep you on your feet...
Subscribe to the ones that interest you, and send us an email at support@bcast.fm if you know of any great customer engagement podcasts that we've missed!
