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BPO Breakthroughs: Discover the Must-Follow Podcasts for BPO Professionals!
Get an insider's look at the call center industry with the best BPO podcasts that are reshaping the way we understand outsourcing. Explore behind-the-scenes stories, expert interviews, and innovative strategies driving BPO success.
BPO Breakthroughs: The 12 Best BPO Podcasts You Must Follow
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Welcome to Talk Time with MaxContact, the podcast where we talk about the latest contact center and customer experience industry news and insights. Join us as we welcome industry experts, discuss actionable strategies you can apply to your business and help professionals like you on your path to long term career progression and success.
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ASL BPO is an outsourcing solutions provider that provides business solutions worldwide. In our podcast, we talk about business, entrepreneurs, startups, digital marketing, how to grow your business and increase sales, and much more!
Hosted on Acast. See acast.com/privacy for more information.
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Outsource Accelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
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Meet the real people from the world of contact centres, the movers and shakers who have a uniquely different take on the future. They share meandering and inspiring stories about their careers and what it takes to be an adaptive leader in a complex world.
For the innovators, the curious, those ready to fail we share predictions and trends on everything from leadership to technology to recruitment, to the employee and customer experience that will inspire you to be a disruptor.
Join us on our mission to reinvent the contact centre world...one podcast at a time.
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Interviews with real contact center customers to discuss what companies are doing correctly and incorrectly in customer experiences & interactions via today's omnichannel call center.
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Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!
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The Contact Centre Podcast is designed to support industry professionals in improving call center performance and the wider customer service experience. We cover everything contact centre related and speak to the very best industry experts, enjoying fun, thoughtful conversations.
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Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the call center industry. Host Christian Montes poses questions about their life, their struggles and successes, and most importantly- how and why did they end up with a headset on.
Check out their latest episode here:
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Established for 50 years, Ansafone Contact Centers offers world-class customer experience and brand care for its clients and business partners who are in need of call center services such as inbound calls, outbound calls, live 24/7 customer support, secured HIPAA -compliant text messaging, live chat, and more.
Our podcast series is a media form to show and educate others in the industry or businesses interested in partnering with us on the real-case scenarios, ins and outs of the call center business and disaster situations. Take a listen to the interviews of our leadership team.
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Michael J. Tamer is a 25-year veteran of the customer contact industry. Michael is the author of the book, The Four-Minute Customer, and visionary who was at the forefront of contact center quality monitoring software development. Throughout his career, Michael has been teaching the benefits of quality to organizations all over the world, including the United States Senate. Michael has received honors for his career achievements including Call Center Magazine's Pioneer Award and induction into the Call Center Hall of Fame.
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This is the public square for all things contact center. This is where the world’s best Call & Contact center professionals come to get better at delivering a great experience for customers. Your contact center mentors - Amas Tenumah & Bob Furniss
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CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral. If you have a topic you would like us to cover, send it to Calltalk@benchmarkportal.com
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There you have it... The 12 Best BPO Podcasts You Must Follow on the internet right now.
Subscribe to the ones that interest you, and send us an email at support@bcast.fm if you know of any awesome BPO Podcasts that we've missed!
