How to build a profitable podcast.
Listen to our excellent customer support podcasts to learn about best practices that can help you get more loyal customers.
When you think back on your own experience, chances are there were just a few occasions when the customer care service genuinely blew you away and made you feel like a valued client, not simply another ticket.
Excellent customer support not only makes your customers happy, but it also helps you understand them, identify your company, and, most crucially, affect your bottom line.
Customer support is more than just a simple matter of boosting revenue. There's a lot more to it than that. The actual worth of a business is the client that will remain loyal to it.
We've compiled a list of the best customer service podcasts for you to learn more about customer service and receive some suggestions.
Customer relationships are part of any business. Making them great is the next step. At Zendesk, we are here to help you create the best customer experiences and get the best results for your business.
On the Conversations with Zendesk podcast, we explore trends in customer experience and share what Zendesk is developing for you.
We will be talking about messaging channels, the power of self-service, integrations, conversational CRM, AI and no-code.
Like and subscribe to receive new episodes every other week. Visit www.zendesk.com/blog for updates, bonus content, and more.
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Practical AI: The Capacity for Good, is a podcast that explores the positive side of artificial intelligence. We speak with thought leaders about the intersection of AI automation, customer support, and customer experience. We dive into real-life stories of how AI has improved people's lives. Join us as we explore the many ways in which AI can be a force for good and hear from those who are using it to make a positive impact on the world.
Check out their latest episode here:
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Welcome to "Video Voyagers: Edge of AI", powered by Videate!
We’re exploring where no one has before– the transformative impact of AI and Video Automation on Customer Success.
In each episode, we talk with industry experts and visionary practitioners to explore real-life stories of innovative AI video applications in the world of SaaS.
Barriers? Shattered. Misconceptions? Debunked.
Join us as we discover the incredible potential of AI and Video Automation for Customer Success.
Subscribe now!
Website: https://www.videate.io/
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Welcome to The Support Automation Show, a podcast by Capacity, hosted by Justin Schmidt. He hosts conversations with leaders in customer or employee support who are using technology to answer questions, automate processes, and build innovative solutions to any business challenge.
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Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.
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Helping restaurants be more profitable! From marketing tips & operational insights to customer service how-tos & team building secrets, RR delivers the key tools and techniques to help restaurant owners & managers solve the great mystery of running a profitable restaurant.
Check out their latest episode here:
Subscribe here: https://podcasts.apple.com/us/podcast/running-restaurants/id1338969645
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Welcome to Beyond the Queue, a new podcast by Stonly that looks at the human side of customer support leadership.
In each episode, They talk with support leaders from companies like Gong, Loom, Miro, SevenRooms, and more about their career journeys, how they build and scale their teams, and what advice they have for up-and-coming support leaders.
They hope you enjoy the show! For more information about Stonly, an interactive guidance platform for self-serve support, visit stonly.com.
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Examining the relationship between your company and your customer.
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Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies.
Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how they make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization.
Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
Check out their latest episode here:
Subscribe here: https://podcasts.apple.com/us/podcast/the-modern-customer-podcast/id1028911150
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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. They will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
Check out their latest episode here:
Subscribe here: https://podcasts.apple.com/us/podcast/navigating-the-customer-experience/id1115751484
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What can you do to improve your organization's performance and put customer service first?
This podcast explores the issues and challenges that stop customer service leaders like you from delivering outstanding customer experiences – and the knowledge you need to achieve better results. You‘ll hear advice, hints, tips and guest interviews to help you learn, develop and grow as you transform your organization's customer experience and operational performance, by putting service first https://www.spreaker.com/show/service-first-podcast-fresh-insights-for
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Come join the CXNation and listen to the CXChronicles Podcast! Each week they discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen to your favorite podcast player today! Each week CXCP hosts amazing customer-focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news, and industry updates and provides tons of value-first insights from industry leaders. CXC is constantly focusing on how they can strive to provide great customer experience and service content and information, regardless of your company's industry or space! Visit their website today at www.cxchronicles.com or check them out on Instagram/FB/Twitter using their handle @CXChronicles.
Check out their latest episode here:
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The Press 1 For Nick podcast is both educational and engaging. Each episode offers listeners a dynamic blend of insightful stories, best practices, and invaluable lessons that are focused on Customer Service and Customer Experience.
On this podcast, Customer Service and CX expert Nick Glimsdahl, and his guests – each with a unique wealth of knowledge – include leaders from a variety of backgrounds and industries.
Check out their latest episode here:
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What do businesses of all sizes value the most? Growth. But how do you grow in today’s rapidly changing environment? CX Conversations is a business, marketing, and customer experience podcast packed with stories showcasing how modern businesses are using customer experience to drive revenue and create life-long connections. Tune in to hear the success stories of the brands you love, and draw practical knowledge from experts making strides across industries. Hosted and produced by Kustomer.
Subscribe here: https://podcasts.apple.com/us/podcast/customer-service-secrets-by-kustomer/id1500089779
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Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award-winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common-sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE!
Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at tony@igniteyourservice.com or call/text 606-356-7447.
Check out their latest episode here:
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Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know to take their success to the next level. Amazing Business Radio airs every week on, iTunes, Soundcloud, and other platforms and channels.
Check out their latest episode here:
Subscribe here: https://podcasts.apple.com/us/podcast/amazing-business-radio/id973187100
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Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process. A fun collection of quick-hit segments filled with deep learning and takeaways, you don’t want to miss this audio experience! Find show notes and more goodies at http://www.experiencethisshow.com
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Q&A with Customer Support Leaders from both B2B and B2C companies. Hear their perspective on challenges, opportunities, and best practices in setting up a world-class support organization.
The podcast is meant for CEOs, Chief Customer Officers, Support Leaders, Support Engineers, and even vendors who sell into support.
Your host is Sandeep Jain.
Write to them at host@customersupportpodcast.com. More info: https://CustomerSupportPodcast.com
Check out their latest episode here:
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That's it, team...18 great customer support podcasts to sink your teeth into right now.
Subscribe to the ones that interest you, and send us an email at support@bcast.fm if you know of any outstanding customer support podcasts that we've missed!
